Q1: What is the minimum diameter available for your round LED display, and can custom sizes be ordered?
A: Our standard minimum diameter starts at 350mm. We offer complete structural customization, allowing us to manufacture round displays in any custom diameter (e.g., 600mm, 800mm, 1200mm, 2000mm, or larger) to fit your precise architectural blueprints.
Q2: What is the difference between indoor and outdoor round LED display?
A: Indoor models (P1.25-P3) are designed for short viewing distance, high-definition indoor environments, without waterproof function. Outdoor round LED screens (P2.5-P5) are waterproof, high-brightness, anti-sunlight, built for long-time outdoor weather exposure.
Q3: Which control systems drive the round display, and can I manage content wirelessly?
A: We integrate industry-leading NovaStar and Mooncell control systems. Both systems support wireless WiFi and USB plug-and-play local updates, as well as HDMI synchronous input for live broadcasting and external media players.
Q4: Standard video files are square or rectangular (16:9). How is video content formatted to fit a circular LED screen?
A: Our software provides custom pixel mapping. You can upload standard media files, and the software automatically centers and crops the video to fit the round display layout, or you can create custom circular-masked videos for dynamic edge-to-edge visuals.
Q5: How is the round LED display mounted onto walls or suspended from ceilings?
A: We supply specialized structural mounting hardware, including rear wall-mount brackets, embedded frame kits, and top hanging rings for ceiling suspension. The lightweight aluminum enclosure simplifies mounting on drywall, concrete, or steel structures.
Q6: How long is your round LED screen warranty period?
A: We provide standard 3-year warranty for the whole LED screen, lifetime technical support. Spare parts and after-sales remote guidance are offered for your overseas project.
Q7: Is the outdoor round LED screen durable against heavy rain, dust, and high summer temperatures?
A: Yes. Our outdoor models feature certified IP65 waterproof and dustproof protection, conformal-coated circuit boards, UV-resistant module masks, and passive thermal dissipation channels to ensure stable operation in extreme weather conditions.
Q8: How is routine maintenance handled if a module requires service?
A: Our indoor round LED displays support front-service magnetic maintenance. Technicians can remove individual modules from the front face using a specialized vacuum suction tool in seconds, eliminating the need to dismantle the rear frame. Outdoor round led display is for back service.
Q9: Can you produce irregular or special-shaped round LED display besides perfect circle?
A: We mainly supply standard full-circle round LED screen. If you need semi-circle, arc-shaped or other special curved LED display, send us your design drawing, we will evaluate custom-made possibility for you.
Q10: Do you offer installation guidance for overseas buyers?
A: Absolutely. We will supply detailed installation manuals, video tutorials and online remote technical support. If you need on-site engineer service, we can also discuss relevant service plan for your round LED display project.
